Privacy Policy
We collect only the information required to process and deliver your order: name, contact details, delivery address and order history. Payment details are handled by our payment provider and never stored on our servers.
- We store order and contact data only for as long as required.
- Card details are handled by our payment provider, never by us.
- We do not sell customer data to third parties.
- You can request deletion of your data by email.
Related questions
How fast is delivery in Dubai?
Orders confirmed before 6 PM (GST) are dispatched the same day within Dubai. Other emirates are typically delivered within one to three working days.
Which payment methods do you accept?
Checkout is handled by our secure hosted payment page, which accepts major debit and credit cards. Payment options can be updated by the store administrator at any time.
Can I return an order?
Unopened, sealed items can be returned within 7 days of delivery. For hygiene and safety reasons, opened devices, pouches and e-liquids cannot be returned unless faulty.
