Delivery Information
We deliver across all seven emirates. Dubai orders confirmed before 6 PM (GST) are dispatched the same day; other emirates arrive within one to three working days. A valid photo ID may be requested at handover.
- Dubai: same-day dispatch for orders confirmed before 6 PM (GST).
- Other emirates: one to three working days via courier.
- A signature and photo ID may be required at handover.
- Delivery fees and thresholds are shown on the checkout page.
Related questions
How fast is delivery in Dubai?
Orders confirmed before 6 PM (GST) are dispatched the same day within Dubai. Other emirates are typically delivered within one to three working days.
Which payment methods do you accept?
Checkout is handled by our secure hosted payment page, which accepts major debit and credit cards. Payment options can be updated by the store administrator at any time.
Can I return an order?
Unopened, sealed items can be returned within 7 days of delivery. For hygiene and safety reasons, opened devices, pouches and e-liquids cannot be returned unless faulty.
